Raye revelou que sua equipe está trabalhando para tentar identificar “fãs reais” antes da venda de ingressos para seu show no Royal Albert Hall, após quase 2 milhões de inscrições e o sistema estar “sobrecarregado por revendedores usando bots de IA”.
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O show faz referência ao especial evento único que ela anunciou na última semana para o histórico local londrino, que verá ela reimaginar seu álbum “This Music May Contain Hope” com uma orquestra.
Set to take place on Friday October 23, tickets for the ‘This Symphony May Contain Hope’ show are set to go to pre-sale today (Tuesday October 13), however, Raye has now shared an update saying that the system has already been “overwhelmed” by scalpers and AI bots, and that they are trying to make the process fairer for “real fans”.
The singer went on to say that to prevent “opening a presale that scalpers could exploit”, her team are now going to “manually review the sign-up list to identify a shortlist of people we believe are real fans”.
Those selected will receive a pre-sale link and code by email by 11:45am today, and pre-sale tickets will go live at midday.
Concluding, she wrote: “I’m not sure what the future holds for ticketing, I do know this experience has really opened my eyes. Me and my team are going to think really hard about what we can do in the future.”.
Banquet Records also spoke about the impact that scalpers are having too, writing that “bots are increasingly hitting Banquet’s bigger shows” and that while they “have manual work arounds, they’re very time consuming”.
O selo também instou as pessoas a se tornarem “usuário registrado” em seu site para que possam ser diferenciadas mais facilmente dos bots.
bots are increasingly hitting Banquet’s bigger shows too. we have manual work arounds but they’re very time consuming.
becoming a registered user at https://t.co/rENZLZT8ax helps verify real music-loving humans https://t.co/waVZMCRCbM.
There have been multiple efforts to crack down on the rise of ticket touts in recent years, and earlier this spring, former Prime Minister Keir Starmer vowed to “stamp out ticket touts for good” in a letter to live music fans, promising to act “as soon as possible”, as exclusively revealed by NME.
Days after the statement was shared, the government announced its plan to introduce a price cap on secondary ticket sales in a bid to “protect fans from rip-off prices”.
Na época, a Secretária de Cultura Lisa Nandy disse ao NME que os esforços seriam delineados no King’s Speech. A partir daí, ela explicou que teria que “pass both the Houses of Lords and Parliament to become law”.
There was widespread disappointment back in May when the government shared news of only a draft bill to stamp out secondary ticketing in the King’s speech.
Since Andy Burnham has become PM, his government have announced details of a £45million investment to “turn up” the music industry and crack down on scalpers. Minister for Creative Industries, Media and Arts and for Digital Government and Data Ian Murray MP assured NME that they’re working hard to deliver the aforementioned policy this year.
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